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Overview
Use this procedure to update the license information for GeneLinker™ floating clients when the GeneLinker™ license server moves from one computer to another.
Required Information
You will need the following information from you system administrator:
The new server name.
Actions
GeneLinker™ Floating Client Running When License Server Changes
1. A message is displayed indicating that GeneLinker™ has lost contact with the license server.
Note: this message can occur for other reasons, so please check with your system administrator to determine the cause of the message. See Troubleshooting for further information.
2. Select License Information from the Tools menu. The License Information dialog is displayed.
3. Enter the new Server Name (mixed case permitted).
4. Click Save. The dialog closes and the update license information operation is performed.
5. Exit GeneLinker™. This step is necessary to activate the new GeneLinker™ license information.
6. Restart GeneLinker™. Rebooting the computer is not necessary.
GeneLinker™ Floating Client Not Running When License Server Changes
1. Start the GeneLinker™ floating client. The application will not start because it does not know the name of the new license server. Instead, a message is displayed.
2. Click Edit License Information. The License Information dialog is displayed.
3. Enter the new Server Name (mixed case permitted).
4. Click Save. The dialog closes and the update license information operation is performed.
5. Start GeneLinker™.
Related Topics:
Contacting Predictive Patterns Software Inc.